Direct Debit Terms and Conditions

Specific conditions relating to notices and disputes.

I may ask my bank to reverse a direct debit up to 120 calendar days after the debit if:

• I don't receive a written notice of the amount and date of each direct debit from the initiator (Yellow New Zealand Limited), or

• I receive a written notice but the amount or the date of debiting is different from the amount or the date specific on the notice.

I may ask my bank to reverse a direct debit up to 9 months after the date the initiator sent the first direct debit under the authority if I am not reasonably satisfied that the authority authorised my bank to debit my account with the amount of the direct debit.

The Initiator may only send a direct debit if you have:

• asked the initiator to send it, and

• agreed the amount of the direct debit.

The initiator is required to give you a written notice of the amount and date of each direct debit no less than the date of the debit.

If the bank dishonours a direct debit but the initiator sends the direct debit again within 5 business days of the dishonour, the initiator is not required to give you a second notice of the amount and date of the direct debit.