NZ House Surveys Manawatu & Horowhenua

Jeff and his team provide a lot of help to us. They are very professional and generous.

Friendly guy who completed a silver report for us in buying our first home just over a year ago. We are a bit disappointed once finding out 12 months from purchase that we had rotten wood in our roof space which is easily accessible for review. We found this when upgrading our ventilation roof system recently. According to NZ house survey measurements to inspect a roof space ours met the requirements for inspection, however in our report the roof space was noted to ''not be accessible''. Once discussing this with him recently Jeff did not want to discuss it with us. This to me is a failure of an appropriate inspection as per NZ house survey guidelines and a big learning curve for us when buying a home next time around. Happy with his initial service but disappointed that Jeff was unable to accept this failure to inspect on his behalf which has cost us in the long run. With a newborn and toddler we do not have the funds at present to fix and had we known at the time of purchase this concern would have been a ''condition'' as per sale and purchase agreement that we would have reviewed with the owner to consider prior to purchase.

Great customer service, very thorough report and competitively priced. We're very happy with the service we've received from the NZ House Surveys team.

The NZ House Survey's Silver Reports have saved us from buying a number of wrecks with cowboy or illegal renovations. In my opinion Jeff is without a doubt the best building inspector in the region. He knows his trade and the people around it (very important). He leaves no stone unturned, no council record unchecked, no invisible moisture ingress unnoticed, and no detail unrecorded. Mention his name to any REA in town and notice how they suddenly begin to disclose information they somehow failed to mention to you prior to the inspection. He's also very generous with his time. The NZ House Surveys team are friendly, professional, and very easy to deal with.

Being from out of the area I found myself in a bit of a lottery situation as to which company I was going to use for a house inspection relating to a home purchase. I didn't know anybody in the area for a recommendation so I had to take a punt on using NZ House Survey services after receiving a sample report.

I struck gold with this company - they were very professional to deal with, communicated exactly what was to be done as part of service offering including setting my expectations, delivered on time with all service commitments fulfilled, were very reasonably priced for the level of service given and were again very helpful to explain and work through report outcomes after this was received. NZ House Surveys were also able to work the local council nuances to the benefit of myself as the customer.

I was extremely happy with the service I received from the team including Jeff Twigge and I'd vouch for their services without hesitation.