Wai Ora Lakeside Spa Resort

my wife and I went for massages late afternoon, the staff where very professional, we left very relaxed and well rested

Great place to get away for the weekend

the room was large and comfortable. The spas and pools were lovely. Room service is authentic Asian food which was divine! cozy, clean and comfortable. beautiful quiet spot by the lake. Highly recommend

stayed here a short time ago and was not a fan at all. overpriced, understaffed and the few I could find were not very friendly. one barely spoke english, which is not a good thing in tourism. if your staff dont even speak the language of the country you are in, how can you expect guests to get service? sure it was a fancy place, but the final bill was a lot higher than it should have been and I had to really stand my ground to get it sorted out. another pitfall of having frontline staff with bad english. in the end I had to call a friend whop spoke their language, and is also a lawyer, to sort the matter out. despite accepting they had stuffed up the bill, there was no discount or apology. I would never stay here again and have talked a few friends out of making bookings here too. just not worth it - find somewhere else. there's a great holiday park just down the road we ended up relocating to when our roadtrip got extended, rather than risk extending our stay at this place.

Nice spa out of town. But wouldn't bother with the restaurant again. Food very un appetizing and menu not very inspiring.