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Main - 03 366 1718
53A Montreal Street, Sydenham, Christchurch 8023
http://www.christchurchelectrical.co.nz/christchurch-communications
- Payment Options
- Logo
- Categories
- Electricians, Heat Pumps, Infra-Red Equipment
- What Makes Us Different
- A leading supplier of electrical solutions to Canterbury homeowners and businesses for over sixty-five years, Christchurch Electrical has firmly established itself as one of Canterbury's most reliable and trusted electrical services companies. Serving both the domestic and commercial markets, we provide only the very best in efficient, professional electrical installation, servicing, monitoring, maintenance, and more.
- Associations
- Electrical Contractors Association of NZ (ECANZ), Master Electrician Association (ECANZ), Site Safe NZ
General Info
For over 65 years, Christchurch Electrical has provided electrical solutions to some of Canterbury's most important businesses and manufacturers. Our motto 'Of course we can do it', also applies to our many domestic customers, who want the best in efficient, professional electrical installation and servicing for their homes. Our years of experience and team of Registered Electricians means we can do it all - quickly! Just call our 24-hour mobile breakdown service line: 03 366 1718 and our Service Department will be on the job. **Christchurch Electrical's range of domestic service include:** + Wiring new homes, additions and alterations + Mains upgrades + Switchboard checks + Security systems + Data/Telephone networks + Heatpumps + Ventilation and heat transfer systems + Design and quotation service + 24 hr on-call service **Christchurch Electrical's Residential/Architectural Division specialises in the new housing, multi- units and architectural homes. We want to make sure there you get everything you want in your new home or development, so let us work with you from the design stage through to completion. You can be assured of a high quality finish with professional service that provides the following services: +New Housing +Multi-Unit Development +Architectural Homes +Renovations +Home Automation +Communication Services - TV, Phone/Data, Audio, Security +Lighting Design +Under-tile Heating +Solar Power +Project Management **Christchurch Electrical's range of commercial service include:** + Lighting upgrades, repairs and maintenance + Lighting lux level reading + Power/data/telephone installation and alterations + Emergency lighting checks + Stand-by generator testing and maintenance + Switchboard maintenance and thermographing + Tenancy and check metering + UPS testing/maintenance + Annual IQP inspections for building WOF For over 65 years, Canterbury manufacturers have turned to Christchurch Electrical to keep their plants and factories working efficiently. Christchurch Electrical are specialists when it comes to heat pumps and air-conditioning, and agents for leading manufacturers Daikin, Fujitsu Mitsubishi and LG. Christchurch Communications (a division of Christchurch Electrical (1999) Ltd) offers our clients an extensive range of communication products and services, and are Certified Engineers in the design, engineering, installation and maintenance of: + Structured cabling networks - copper & fibre optic + Voice cabling + Network devices - switches, routers, media converters + Security, Access & CCTV systems + Residential networks - voice, internet, television, audio We are flexible, competitive and qualified: our team is registered Site Safe, we are licensed security systems installers, have Police clearances for working in sensitive areas and we have four staff members who are IQP approved. **Christchurch Electrical - Of course we can do it**
Reviews
10/10/17
Not a bad company. I've had these guys on site a number of times. occasionally some of the tradies can be a bit hit and miss, but generally they are ok. Generally, a good job is done. two and a half stars
09/27/13
Christchurch Electrical did a wee job for me a few months ago. Booking was easy, the company reponsive and the tradesman that did the work was friendly and effecient. Thanks Christchruch Electrical!
02/20/15
DO NOT USE THEIR SERVICE. The most unreliable, unattractive and unprofessional service I have ever witnessed in Christchurch.
I have booked a free quote for a broken heatpump through The Heatpump People, who sent me a specialist from Christchurch Electrical. Firstly, the lady on the phone failed to advise me that they do not have "free quotes" for broken heatpump repairs even though I clearly stated that I wanted a free quote as out heatpump broke down and I want to know how much it would cost to fix it. Then, the specialist was almost 3 hours late, and spent 2.5 hours assessing the heatpump. He was on the phone for half of that time, which appeared highly unprofessional. He left, saying that there is nothing they can do to fix it.
Two months later I receive a bill for $229 billing me for 2.5 hours of the service. As you can imagine I wasn't happy, as I specifically explained to the phone operator what I wanted and she agreed to book a FREE quote. When I called the Christchurch Electrical, a man advised me that they do not have any free quotes for heat pump repairs and that I will have to pay the invoice in full. He appeared very uncooperative and I decided to write him an email instead explaining to whole story. My email has NEVER been answered. I tried calling again, but it was afterhours and the operator refused to even take a message. When I told her that I simply need someone to reply to my email, she said that there is nothing she can do about it. What kind of customer service is that?? I left for a holiday and while away tried to email several other times and EVERY SINGLE ONE OF MY EMAILS WAS IGNORED. Finally, fed up with the whole situation I got my partner to contact them. He spoke to the same unfriendly man I got the first time and after some negotiating he said that he will write almost a half of the bill off. Tired of this situation, my partner agreed and the man told him that he will email the invoice through. It has been a week and we have not received anything.
This is one of the worse customer service experiences I had in my life. Christchurch Electrical is unprofessional, uncooperative and unproductive. They failed to clearly communicate with us and billed us a lot of money for simply saying that our heatpump cannot be fixed.