Bunnings Warehouse

I was at the Westgate branch today to pick up a click and collect that I bought online. There was so many staff at the front of the store, near the table beside the self check out, reception for return was handled by only one staff. There was a big line of customer waiting for the serve. I approached to click and collect counter as there was a staff standing there texting on his phone. I said can you help me I am here to pick up my online order. He said he does not work in that area he pointed out me to join the line of people at the return counter. No one seems to care about the line of the queue. The staff just chatting away from each other about personal things I can hear it. Staff at the reception area near the self check out do not seem to care carried on with their talking. The man that pointed out to join the line of the queue was carried on with texting and pretending to be not at work. Terrible. This is would never happen in Mitre 10. It took me 20 minutes to get to collect my online order. Terrible place.

Excellent range - could easily spend all day looking around here.
Reasonable prices and fun play areas for the kids.

Great customer service, cheap products will recommend to anyone who may be interested in buying building equipment.

Good parking, nice service. Prices average, i usually go mitre10 mega and they will beat bunnings price after bunnings beat theirs so end up 20% cheaper at mitre10 mega

Absolutely the best hardware store in New Zealand not only because they have lowest price guaranteed or else 15% price reduction and the quality is of highest standards. The best part is definitely the kids play area and the staff who absolutely enjoy spending time with the children while you shop in peace.