Bentleys Dry Cleaners

A big thankyou to Max and his team for restoring a beautiful silk dress that another drcleaner (TLC) in St lukes had absolutely ruined. Bentleys obviously have the expertise and processes to rectify other dycleaner stuff ups. Needless to say I will be travelling the extra Kms to Parnell in future for my drycleaning. My daughter and myself are so grateful to Max for this attention and care of this garmet.

I am absolutely disgusted by this company. I took 3 items in for dry cleaning and was told they would be ready in 3 days time. I returned to find one item wasnt ready and another had a new mark on it that wasnt there previously. I was told, without an apology, to come back tomorrow. I returned to find they had taken apart my dress without my permission- the dress was still in pieces and had shrunk. I called the manager, he was extremely rude and aggressive. He offered no apology and behaved as if he had done me a favour by cutting it up without my permission- saying it was at his own expense. He did not at any point apologise and eventually said in a very aggressive way that it had already happened now so what did I expect him to do about it- I asked for a full refund and told him I expected my dress to be returned to its original condition- he said "fine" and hung up on me. I have never been treated so badly by any company and urge people not to use them.