Waited 1 hour to get into the pools today as supposedly over crowded. More than 50 left the pools but no a single person was let in until they did a head count. Understand it is too hard for lifeguards to watch too many people in the water but an hour wait is really unexceptable. Thank goodness I didn't have my 15 month old granddaughter with me. I'm ringing first next time and will be movies or chipmunks if there's a wait that long. Great time once you get in.
What a great afternoon for the kids. Supervised 'Bombs' off the diving boards, Hydro slide, river ride, main wave pool and several other fun areas for our three school aged kids to enjoy. Reasonable cafe food for young and old and good coffee as wel.
It's ok, when you have kids - lots of fun waves and pools. I don't like though that you should pay extra for the rides, and if you do there is no one to check you at times, so a lot of people either abuse it, or just being negligent. A little bit annoying that there is no swimming for infants and the water temperature in the kids pool is a bit cold at times.
Came here with my young daughter yesterday following the recommendation of a friend. Wow. When we entered, the reception had a sign apologising for the lower water temperature, considering we came on a particularly cold Auckland day, this was most unfortunate as it ruined our trip.
We pretty much gave up after 20 minutes. The only place you could feasibly enjoy was the spa, the kids pool and the environment in general was just FREEZING.
Facilities feel a bit old and run-down now, maybe we are spoilt by the Tepid baths who knows. Unfortunate we came on such a cold day but still, come on folks.