This is the worst hairdressing place that I have ever been too - and I have heard terrible things from friends that have been there recently.
A year ago I got my daughter's beautiful hair cut, they literally hacked it like I have never seen before, and it was all uneven - when I went to complain they didn't fix or offer any solution. I put up a comment on facebook about my experience - they kept deleting my comments.
recently my friend went to get her hair cut in a solid form, it was uneven - when she went to ask for them to fix it they told her that there is nothing wrong with it, that she must have been somewhere else in between that time, and then (she is Maori) and they continued to abuse her and say that they don't offer refunds, her kind always does this, she should go and get a job etc..
Absolutely disgusting - no customer service at all.