I lost my SIM card overseas and one of the ninjas replaced it with the new number for free and set it up within a few minutes. I was amazed and really grateful because I thought I would have to get a new number
Extremely disappointed with my experience here. I went in to buy a new phone and was completely ignored. I tried to get a staff member's attention and was rudely told to wait. After she went out back, she had a long chat to her colleague and left the store. I won't be going back to Vodafone.