Disappointed. Went in for highlights. Hairdresser was nice enough. However once highlights were in I was left there, not once did she check on then. Highlights turned out yellow, no toner was used ! Hair was very dry and bits were sticking up from snapping off. Cut was just ok. Ends of hair look tattered . She didn't even grab a mirror to show me back of my head ! Highlights are almost 90s style stripey. I am embarrassed and upset but I don't trust them to fix so I will not go back.