I would never recommend vesta to any body. they dont answer their phones and they dont have an answering system either. the house im in is damp and cold even now and its january.
It takes ages to have any thing fixed,i learnt today the dwelling hasnt even got a code of compiliance and theres more too which i wont go in to.
In my honest opinion, if you have decided, for whatever reason, to rent out your property, then DO NOT use Vesta Property Management Limited. You get what you pay for and this company will not provide the professional service you are expecting. They will avoid answering your phone calls and emails and they will even forget to ensure that the tenants sign the bond paperwork. Their final inspection even failed to see major damage to our electric garage door. At the end of the tenancy we were charged for the cleaning of the house instead of the tenants. They also failed to take rent from the tenants up until the day they moved out. We have since been reimbursed for this but only after weeks of unanswered phone calls and emails. These points are only the tip of the iceberg. When the house was being viewed by prospective buyers during open homes, there were ongoing comments about the house looking dirty and unkempt and yet the "inspections" by this company failed to notice this and inform us, as the owners, throughout the tenancy. If you value your property and you want it to hold its value throughout the tenancy then choose another, more professional property management company.
worst property managers around 7 years of hassle rent hikes based on "market research" they take months and months to get answers from them but if you miss 1 rent payment they have an eviction notice at your door in 2 DAYS i have asked for repairs of the back fence of the property that has fallen down almost 2 years ago and nothing has been done house is cold and damp over winter months but they refuse to install a heat pump or even insulation even the hot water tank is not wrapped and they refuse to do that too IF VESTA MANAGE YOUR PROPERTY GET OUT QUICK dont make the same mistake as me
PO Box 39-076 Wellington Mail Cntr