Very disappointed with the way I was treated on the phone by a staff member.I paid for a bin online Friday night. I rang Tuesday to ask when it would be delivered as has heard nothing.I was told if it was not delivered that day to ring in the morning. I rang this morning,Wednesday & spoke to a very bad tempered,rude young lady who made me feel I was wasting her time,I almost had to yell over her so I could speak & explain I was told to ring if the bin did not turn up.Said young lady then told me,with bad grace ,she would find out & let me know.This is not how you treat customers.I rang back this afternoon as had heard nothing & spoke to another lady who told me very politely the bin will be delivered tomorrow.When I voiced my displeasure at how I was treated this morning by a nasty tempered young lady,I had the impression it would be preferred if I said nothing more. I found my treatment by the young lady this morning quite disgusting & can only hope other staff members do not behave in this way.Very unhappy.
11 Malden St Palmerston North 4414