Great selection of toys for kids, especially for those who collect sylvanian families. They also do $2 lucky dips and my daughter loves buyin them everytime we go there. And the birthday club is amazing. Kids love receiving their birthday card in the mail and then going into the store to collect their present. Love it.
When we entered the shop there was not a staff member or another customer in the whole shop. We were in the store for 10 minutes and once we had chosen our item, we had to go down to the back room and ask for the staff member to serve us. Really poor service!!
Rude staff. Have birthday vouchers for kids which was awesome but when went and redeemed them (plus paying extra) the shop assistant said how unlikely it was that all 3 kids had birthday in same month and quizzed each child on when their birthday was and what type of cake they had!! Also had time tried to get into shop but couldn't fit through door with pram, the staff just stared at me and didn't offer to open the double door. Left and spent money elsewhere