Bloody scammers! Purchased wheel alignment and balance groupon voucher, They don't even have a wheel balance machine they just do a wheel alignment and say its all done. Then they deny when you tell them the balance hasn't been done. Useless. Be aware! Dont go to them!!!
I bought this deal from grab one for wheel alignment, tyre rotation, tyre balance and suspension check. My car was in a super great condition and drivable when I took my car in. And hour later they call me and say alignment is done and suspension is fine but they have diagnosed a completely different issue. I need to replace coil wreck. Me being a girl didnt know what they were talking about. I just told him look i will be taking second opinion from holden because my car is a holden. I told them to just park my car outside on the street as i work right opposite thr garage. So on my 1st break i went to pick up my keys. Left the car still parked thr. On my last break i decided to bring my car to my work car par. When i started the car i got the biggest shock of my life. The engine light is on and flashing, transition control lights are on, the whole car is vibrating. The car was unsafe to drive. I had no idea what to do. The garage was closed. I tried to google thr website and thank god found the owners mobile number. Gave them a call. The guy completely denied it and said i brought the car to them in that condition. How the hell would i drive that car on motor way in that condition. I told him i will be taking some serious action on this tomorrow as everything was closed at that time. The guy was so rude, had no respect in talking to other people. He even blamed my partner that when he called to book an appointment he said the car was shaking. He decided to keep my car in his garage overnight. The next day when my partner and i went to see my car. The guy completely changed his statement and said when i brought the car in it was fine, it only happened when the car was taken for test drive.. i told him look i have got mechanical warranty on my car and i am taking it to an authorized repair which is just down the block and see what has actually happened. He completely ignored me and starting talking to my partner saying i know whats wrong with the car and started making a deal with my partner. He will pay half the cost price so all we need to pay is $160. I asked him that what guarantee can you give me that its a holden genuine part, he was like oh i assure you all parts we use is genuine. I said give me in writing it's holden genuine and he was like ok hold on i will need to ask my friend who gets all the parts for me. We were like ok let us know.. my partner decided to call holden and check for the price for the part. It was $330 including GST. The owner calls me an hour later and says if you want holden genuine part its going to cost $550 so we pay $275. I than told him stop lying because we have done our research before you and the price is $330. He than started giving us whole lot a excuses.. i will recommend never trust super cheap tyers. They made my drivable car undrivable and blamed it on me.. if only the star rating had zero i would rate them zero, they are not even worth 1 star.
I got this... Super Cheap Tyres/$54 for a Full Service, WOF, Oil & Oil Filter, Battery Analysis & Fuel System Treatment, Wiper Blades, Windscreen Treatment, & Tyre Blackening (value $150)
Biggest rip off I have ever had!
They didnt even do the service in their garage - it was sent to quote 'My cousins shop' down the road!!!
Wouldnt tell me the oil they were using or show me the air filter (which wasnt changed!). Then tryed to get $200 out of me for a faulty shock. I asked him to show me - nothing wrong with it! He, another mechanic working there and myself all agreed nothing wrong with it AFTER I saw it! Said it still wouldn't pass as his cousin was the one issuing the WOF and HE was the one who had to sign off on it. After 2 HOURS of waiting I threatened legal action and all of a sudden the wof gets issued.
ALSO there was no Battery Analysis & Fuel System Treatment.
I feel that they tryed to scam me. I wonder how many others they've gotten away with it?
Will be taking my car into my local mechanic to make sure they havent broken anything!