So much better than the Wellington store where the service is terrible. At the Porirua store the staff are nice and the queues are not as long. I love the new self service pattern drawers! I don't buy fabric at spotlight any more because they're so stingy and can't give you even a centimetre extra so inevitably you end up with a parallelogram because it hasn't been cut on grain and sometimes you end up with one edge measuring less than you paid for, making cutting out challenging. I also think the fabrics are overpriced for the quality and the haberdashery is expensive compared with other shops too. I only shop there for patterns now because there's better places to buy everything else. I've scored them an extra star because they have nice staff.