Great place to stay in Rotorua. We stayed over the Easter break for a basketball tournament and we really enjoyed our staff. Office staff are great - really helpful and we also had use of the laundry which was awesome. Great rooms and the pool area is really nice.
Thoroughly enjoyed our stay here - we booked the room with spa pool and it was a real nice treat. The rooms are very clean and the kitchen is well equipped. They also offer bikes to have a casual ride around Rotorua. The service here is great and really friendly.
Loved this place! it definitely deserves the 4.5 stars. The hosts were very accommodating and went above and beyond for us while we stayed. The spa pool was a lovely edition to the room, I know my partner certainly enjoyed it as he used it every night to relax with a beer while he read his book. The beds were relitivly comfortable and the rooms were nicely presented.
Only downside was the lack of sound insulation in the front ranch slider door, would possibly help to have double/tripple glazing. Could clearly hear what was going on if there were other visitors outside our door/people from the rooms on either side going out to their car (the parking is directly outside of the rooms). Hence the -0.5 star.