I totally agree. Specsavers Manukau are the best! I have had different Optometrists over the years, my very first one was a very expensive one but the staff weren't that helpful. I was overdue for a checkup by 2 years and was hesitant to see an Optometrist again due to past experience. A family member recommended Specsavers Manukau and the staff here were so helpful, I had a trainee see me and he was the nicest guy out & very, very polite and well mannered. He took me though the whole process and didn't leave me until I was ok as I was wanting contact lenses. I went back to Specsavers Manukau a few weeks later to get some nose pads for my glasses, the staff didn't even ask for my details, they simply changed my nose pads for FREE! I could have been someone who was with another Optometrist, a competitor even! But still they did this for free AND they gave my glasses a good clean. I don't think I will go to another Optometrist again, so long as they are still around. Very highly recommended. 5 stars from me.
A place where the customer feels valued. Despite having difficult eye and needing to try 3 or 4 different contact lenses in the free trial and letting the lenses expire and needing new ones I was always treated with my best interests in mind by the staff. I wouldn't want to go elsewhere thanks to the staff's can do attitude and the great range and reasonable prices. Thanks Specsavers.