Purchased my engagement ring from Shalla Jewellers. Impeccable customer service and felt like my ring was made especially for me - which it was! I chose the design/colour etc. and am very happy with it.
I took a watch in to get a few links taken off. I was told the jeweler was out and is suppose to be back, so I left it there with my number. I was told I would be called when it is done in a few hours. Two hours went by so I went in to check. They told me they were still working on it and seemed very disgruntled that I dropping before they called. I came back after another hour and a half went by and waited near by for the call. It never came. I showed up 30 mins before their closing time to find they were about to close. When I asked about the watch they had forgotten all about it saying, "Oh yeah, it's done." He joked about the cost of the watch and charged me extra, saying it was a difficult job. So an errand that should have taken an hour at most pretty much wasted my whole day. Won't be going back there again.