Review 2017 - BE VERY WARY USING THIS COMPANY AS THEIR STAFF REMOVE YOUR BELONGINGS AND THEY USE EVERY EXCUSE NOT TO DEAL WITH THE PROBLEM!
We have used this company a few times but the last time their staff had the audacity to go through our boxes and TAKE whatever they liked. When we reported this matter to customer services (as well as to "John the owner") their response was dismissive even though we had taken extra insurance on our belongings.
Their response is because the items were taken in transit, they don't know who helped themselves so we are not covered. If you do take the extra paid insurance it only covers you for non-delivery of the entire box and not for when their staff take your belongings.
They have no intention of sorting out this issue as they know there is nothing you can do! We paid for a service and didn't receive it!
If you value your possessions please USE ANY OTHER COMPANY and do not support these dishonest people!
Hello, We take your allegations very seriously. We have been in the shipping business for over twenty years and have established a reputable and secure global shipping network. We have always prided ourselves on our professional and methodical approach and therefore any accusations of this nature will be investigated swiftly. We are aware this particular site allows users to leave reviews without verification, so could you please provide a job reference number so we may look into this matter as quickly as we can. Thank you, Seven Seas Worldwide.
24 August 2017
33 Rennie Dve Airport Oaks Auckland 2022
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