Shocked to find that my journey of just over ten minutes from Old Taupo Road (by Springfield Golf Course) to the airport cost $40. No traffic or waiting at red lights at 6.15am. This was more than was quoted. Dread to think how much it would have cost if there had been more traffic!
Terrible service - I booked a taxi Fenton St to Airport - pick up 5:10am as I wanted to set up and do some computer work. The trip takes about 10minutes.
The taxi driver arrived 5:02 and I set off. Taxi driver said "Going to the airport?" - I confirmed that was my destination. Part way to the airport the driver tells me the airport doesn't open until 5:30 and that I can wait at the bus stop!!
I didn't realise the bus stop was OUTSIDE the airport. I stated I was angry that the person taking my booking the night before hadn't informed of the 5:30am opening and neither did the driver until we were half way to the airport. The driver said I could wait 10mins in his taxi - this meant I would still have to sit 10mins in the semi darkness by myself waiting for the gates to open and then pull my suitcase in to the airport. I won't be taking a taxi with this firm again and have deleted them from my phone.
The Business Hub 1209 Hinemaru St Rotorua 3010
The Business Hub, 1209 Hinemaru STREET Rotorua 3010