We enjoyed our trip over to Walter Peak on the TSS Earnslaw. The booking process and boarding were faultless and well set up. The food on board was a little pricey but understandable. The only gripe we had was that we felt tickets were somewhat oversold, there was standing room only and you couldn't move freely around to explore the boats and go up and down the levels.
Been on several outings with this company including Milford Sound, Doubtful Sound and TSS Earnslaw. Good company, can't fault them for their services and schedule, everything is hammered down to a T. Probably the most professional tour company offering tours in these areas.... but maybe a little impersonal at times? Really loved the Earnslaw, that is a great day out in QT. Lovely views and the BBQ lunch is amazing.
Tourism Industry Association