I used to visit here a lot for both the pharmacy and postal services, but will no longer.
The counter staff need to learn the NZ Post rates. I shudder to think how many people have been charged double what they should have been, because the girl at the counter does not understand how the postage system works for standard post items..
Despite me repeating what the NZ post website says, the girl would not listen.
I phoned the NZ Post 0800 number straight after and they confirmed what the website says and my understanding of posting standard post parcels to rural delivery addresses.
Should the pharmacy read this review, then I recommend them reading this link: https://www.nzpost.co.nz/personal/sending-within-nz/parcels/how-our-parcel-sending-range-works#own