I have been coming here to do my eyelashes for at least a year and a half now and have since decided to swap to the business across from them as the service at Professional nails is horrendous. December, they had amateurs helping out, so rude thet were screaming at you and rolling their eyes when someones card declined. I've never gone there for the atmosphere as every lady in there obviously has no interest in creating an experience but i wonder if it would come at a surprise that im seeing the familar faces of their other regulars at the new nail place which have obviously opted for better service also. The service there has been slipping for sometime and im not sure why i havent asked the women doing my eyelashes if she'd kindly concentrate and put her phone down, or that its rude and unrelaxing when shes screaming to her peers from the other room up to my ear. I can imagine with the amazing competition across the mall that they wont be busy much longer should they choose to be so unprofessional. It kind of negates the meaning and name of the business dont you think. Wont be back.
I treated a friend and myself to a spa pedicure here and im sorry to say the service has gone very downhill the pedicure was very rushed with the dead skin on my heels hardly touched I had to do them myself when I got home
And i asked for my fingernails to be shaped and buffed well no buffing was done the shaoung took 2 seconds and i had to do them myself when I got home.
G 7 Westfield Shore City 52 Anzac St Takapuna Auckland