We've been here a few times and it's one of those "it's ok" kind of places. It's expensive for a pub, but the food is usually ok and it's close to home ... It;s gone downhill and keeps going!
Tonight, I ordered the fish pie and pea mash - $23. What arrived was an anaemic pastry pie fresh from the freezer on a dollop of mashed pots. There was a 'trendy' but pointless scraping of peas on the side of the plate. I said I wasn't happy and the (lovely) waiter agreed, saying "I can't pretend that's ok". She took it back.
The manager then came back with the pie and told me why I should have it. She said I should read the menu properly and the pie was "as described"! She then told me "it's a pub, not a gourmet restaurant". She lacked customer care skills ...
Then the head chef came over as I was paying and asked me why I sent it back as I hadn't tasted it. I told him I didn't want an argument, but it was clear he did! Really intimidating and embarrassing! To top it off, he shouted as I left "go home, keyboard critic" (he said this as I'd asked for the manager's email address to make a complaint).
It was A W F U L. I will never go back and could not recommend it to anyone.
Now you're probably thinking, 'a bar/pub in Glenfield that people actually go to?' but yes Sir, this place is outstanding! Probably the best bar location on the shore for;
- It's outdoor area
- Big sports games (big screens in and out, tab)
Really good for a chilled out drink with friends or a rowdier night on Friday / Saturday.
Not only that, but the food... Well thought out menu that will have even a seasoned diner tossing up a few options!