Ever since point taken has changed hands about 6 months or so ago, the service has been a lot better! The new owners and workers are really friendly and are great to have a good old chat to! They sometimes throw in a few free sausages or hotdogs too! I have been going to point taken for about 5 or 6 years now and I've seem it change hands a couple of times and the current owners now are by far my favorite ones! :) highly recommended as food is delicious!