Very cool technology shop! The staff are wonderful, friendly and helpful and will try and figure out what you are trying to tell them you need and recommend a product to suit your need and budget. Huge shop with endless options for every technology piece you have and could have at home. The shop is arranged well to ensure easy findings of gadgets and nice bulk bargain bins to suit to hunter. Prices are really great for the goods you are getting and all come with a warranty so wins on all account really. Parking is all central in front of shop and you do not need a trade account to purchase so open to cash sales from the public. The shop was very clean and tidy and shelving and displays well stocked for buyers ease of picking. Staff are everywhere if you need help like myself help was welcomed whole heartedly
this place was highly recommended to me by a friend, so I came here to purchase my new laptop. I got a really decent one for a good sale price, very happy with my purchase and the staff helped me make that final decision. excellent service highly recommended.
Such a great store for all things tech related. They have fabulous prices, especially when they have their awesome sales. The staff I've always found super helpful and the parking is off street and right outside the shop. I have no complaints.
Disgusting customer service !!!
The store manager (Terry Xiong) at the Manukau branch is the worst. Iv had 4 different rude experiences from the Manager and 2 other staff members. They stand around (including the manager) chatting to each other instead of doing sales or checking with a client if they need anything.
Returned a HDD today which failed. Was told that i cannot get a new 2yr warranty with the new product which i just replaced with a faulty drive.
Except i would continue the remainder of the warranty???
Surely the hardware is under warranty from the supplier???
So then we asked the staff member ( Leon in Returns ) if he needs to update the serial number on the old receipt and his reply was " no they are the same number ".....Clearly they are not !!!
So now when this HDD breaks, how am i able to return it???
The S-E-R-I-A-L-S DO NOT match!
If I could give them 0 stars I would. Took 3 weeks to do a very minor computer repair. Never kept me updated, had to be pushed for information, wouldn't return phone calls, lied to me about every step of the process, lost my computer. If you value your property do not take it to these muppets for repair!
59 Lake Rd Hamilton 3204
NZ Retailers Association
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