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I was really disappointed when I walked into this shop and heard the counter staff speak to a customer sarcastically and clearly was not interested in being helpful. If the business does not know (which was what the staff member said) how the courier system in NZ works, then maybe they should not be agents for the postal service. I walked out of the shop based on the counter staff behaviour. I was appalled that a shop that thrives on tourist trade, which presumably includes postal services, could be this rude. Would not happen if reliance was on tips!
They have a lovely range of NZ picture books. I was in today and picked up a few bargains for Christmas. I was plesantly surprised at the range of lego and to see it was the same price as toy stores. The staff were very friendly and helpful.
The staff here are always helpful and assist in every way possible. They will always greet you and make you feel like a valued customer even if just popping into the bank side of things. The shop is always displayed in an eye catching manner and never looks crowded or messy. Great work paper plus Pukekohe!!!
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