Oneills undertook our house move and the 'making good' and were fantastic - could not have asked for a better crew of guys who worked tirelessly to ensure the house was positioned right and that we were happy with the finished product - i would highly recommend them to all!
HI , to make the community more safe and customer friendly i am going to share this experience through this post . in 2008 for transporting a one bed room unit which is normally called as granny flat we signed a contract with O neils building removals . contract was crystal clear how much customer needs to pay before shifting and how much needs to pay after project completion .
after completion of the project we had to pay extra couple of grand and it was according to their company policy but they never shared this policy at the time of contract . Poor customer service , long delays in response to our communication , not happy at all with the services provided .
HI i am going to share my family experience with this company , my family signed a contract for relocation of a house never gave us a confirm date for relocation . project been dragging for months , meanwhile family went to overseas . this company relocated the house and created the invoice for some extra money on 23rd when family was in flight and on arrival back in NZ family made the payment in next 2 days but this company instead of giving them the sign off paper for foundation work they sent 2 more invoices around $6000 needs to pay more as penalty for 2 day delay in making the payment for first invoice .
non professional attitude , lack of customer service n management . I will never recommend this company to any one . I am sharing this experience only that no other family should face all this torture as we are facing.