New Zealand Bus is a public transport business and the biggest operator of urban bus services in New Zealand. Being the biggest is in itself not enough. We recognise the need to be customer focused and therefore strive to be efficient, reliable, and comfortable and provide customers with services they want and like at fair value.
We recognise that in order for public transport to become the preferred mode of urban transport, it must deliver a reliable and efficient service, and a quality and fit-for-purpose product.
The success of our business rests on our ability to serve our customers and partners. Our approach to all of our business activities is encapsulated in our company values, which are:
- Fit for purpose
Our brands include NZ Bus, Metrolink, North Star, Go West, Waka Pacific, Go Wellington, Valley Flyer and Airport Flyer.
In Auckland, we are the principle bus company, with Metrolink, North Star, GO WEST and Waka Pacific buses serving the region's public transport needs with over 650 buses covering more than 200 routes and carry over 35 million customers each year. In Wellington, GO Wellington has a fleet of 223 buses, including Wellington's iconic trolley buses and are we are the preferred mode of transport for over 14 million customers each year.
As a Public Transport operator we are at the forefront of providing sustainable solutions to our communities. We also recognise that there are opportunities for continual improvement in the technologies, assets, consumables and processes that we utilise.