I've always had great customer service at this establishment. Prices for veggies and meat are very inexpensive as with the many 'Asian' pantry products available. My only gripe with this business is the parking situation. Being that it is quite popular, the parking can be quite congested at times, it also doesn't help that the business is on one of Hamilton's busiest roads. I know there isn't any way around the parking however, maybe it's time the business moved to a bigger, customer parking friendly premises.
Shocking customer service. I have been a loyal customer at the Tristram St place for years and today I went in to get a few things and wanted to get $2 cash out to play squash at a . Not only was I refused this, the lady completely dismissive. She refused to go and get the manager as I asked.
Frankly I have spent thousands at this place as it is right next door and I was appalled at the level of contempt they have for their loyal customers.