Talk about going above and beyond. Having just received some pretty average customer service from the RockShop, I thought I'd try my luck here. Greeted by a friendly member of staff, who talked me through the pros and cons of each DJ set up. Unbiased useful information. And the owner of the store even agreed to deliver my purchase to my house (I'm one of these car-less people, you see). Top marks Mix Foundation. I won't shop anywhere else. $4,000 well spent.