I like visiting Mitre 10 mega but the last 2x i have gone to get keys cut there always seems to be an issue got my 3 keys cut and when we went to use them they didnt fit they didnt look anything like the original.Went back to get replaced we waited for 30 mins because they cut the same key wrong twice while I waited all because the template keys were not in the correct place. Yesterday I went and got another key cut and the guy had gone to get a 2nd opinion on my key as i explained my last visit. After 5 mins he goes to start on my key only to realise he had given the other worker my key so had to go and find him and my key. Then finally get to the checkout and I have to wait for 2 mins for a supervisor to come and enter some code so i can get the promo buy 2 get 3rd free. What a hassle.Despite all of this the staff are very friendly but I dont think I will get my keys cut there again.
I went to Mitre 10 Mega yesterday (Saturday) and was impressed as always. Greeted by a very friendly door greeter, who told me instantly which aisle the window latches I was looking for could be found in. Down that aisle another service person approached to help. Found the latches I wanted. I then looked up prices for the same latch at Bunnings, to find it there 10c cheaper. I bought it at Mitre 10, taking advantage of their 15% off when you find a better price locally promotion. Very happy with my purchase, and nice to know that I was supporting a New Zealand owned company.
With Mitre10 Mega, Bunnings and Placemakers within easy walking distance of each other in New Lynn, I've spent the last few months sampling them all for various household renovation projects. Overall, Mitre10 best meets my needs simply because of the staff. They are eager to please, sometimes a little over-eager, but their product knowledge is always helpful and I find their advice trustworthy. I've saved money AND done a better job by following their advice.
I was very impressed with the staff at Mitre10 Mega as they were very helpfull with helping me find the item i wanted to purchase and as i hadn't been to that paticular store since they opened the store. It was very well set out and very friendly staff.
New Lynn, 5 Astley Ave New Lynn Auckland