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I went in here today. I couldnt find solar lights i went to one of the help desks in the isle. And pressed the call for help button. I pressed it 6 times over 20mins i couldnt even see the staff. So i went to customer service. On the way i saw several groups of staff talking together. I ended up being helped by the manager. He was fantastic.
Really great store. Lots of variety, friendly helpful staff. Their garden area is particularly helpful. Also very child friendly with a great play area and cafe right next door. They even helped me to my car when carrying awkward shaped items and two children as it was teaming with rain! That's service!
I visited Mitre 10 yesterday after having terrible service at a competing hardware store. The staff at Mitre 10 went out of their way to help me without me even asking for help. My bags of concrete were both lifted into my trolley for me and taken out to my car for me. I was blown away by their amazing customer service.
Have used heaps with my house renos and have been happy with every visit. The store has everything you need. Have bought a couple of power tools at some extremly good prices with great instance in doing so from the staff. I lave the garden centre and all it has to offer to. I got a great free standing greenhouse here on a really good sale. The selection of bedding plants here is great and the prices are competitive with other retailers. Good parking to.
Fantastic store with playground to entertain the children while you have a coffee to refuel too! We went to the FREE children's activity of "make your own treasure chest" . The staff were so helpful with my 6yr as I had a new born with me. Fantastic thank you we visit often
Even just to play /drink coffee.
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