Went for dinner last weekend as we were staying in the hotel above (The Crown Hotel). We ordered a selection of small plates. All were good, though they took a long time to come out despite the cafe not being particularly busy. Wish there had of been more vegetarian main options. Our young waitress was lovely, though could have approached us at least once to ask us if we wanted more drinks or to check how our meal was. Not perfect but pretty good overall.
On arrival the staff were friendly. After we had looked at the menu our group collectively agreed that there wasnt anything that we liked the look of not to mention some of the prices. We decided to just order a round of drinks and a bowl of fries to share since the staff were very nice to begin with.Once we had placed our order the staff changed and became rather rude as if they no longer cared to wait on us since we were not going to be spending alot of money and took ages to bring us our drinks and fries which we could see sitting in the window. Once we finished we got up to pay and stood there while the staff stared at us. We had to tell them what we ordered (its not like they were busy) so we could pay and as we said thanks they just stood there and said nothing to us. We will definitely never set foot in that place again after the rudeness we experienced.
This is a lovely cafe to visit by the seaside. The food is good although I would like more food in the cabinet to be honest. I have been here during the day for cafe style lunches and a couple of evening meals. The atmosphere is always lovely and the service exceptional.
Food here is always absolutely fantastic. Can't fault it. The service however has some room for improvement. Waited twenty minutes just for them to come over for our drinks order and then another half an hour for us to order our meals. Luckily we knew the food would make it worth the wait or we would have left before the drinks order.
Once we were seated the wait staff didn't come back past our table to take our order. Eventually I went to the counter to place our order but they told me to wait at the table until they come and take our order.
The food was great, but the wait staff didn't come past the table again or fill our water glasses. But the food made up for it.
10 Hardinge Rd Ahuriri Napier 4110
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