Reputation for having the best of the best products. Most of the Macpac products I have owned have indeed lasted really well and performed the tasks they were designed to do. In more recent years I did get a day pack with a zip that always catches the fabric at a certain point and has to be pulled apart to work again. When it got stuck to the point of not working I had to cut the fabric to get it open and from that point the zip teeth weren't aligned. Took the bag to the store and they fixed it up straight away, so pretty helpful indeed! Overall really good.