Customer service is hit and miss here. One doctor was amazing and helpful. The other was dismissive and unhelpful. The nurse who took the blood was lovely with my child. However when I called and asked for results to be emailed through this never happened, even though they said they would. The receptionist is often rude and unhelpful. She doesn't answer my questions, or listen to what I say. I constantly have to repeat myself. She is short and uncaring in her interactions with me. She even told my husband not to enrol at this practice despite it being the only one local to us.