Went there yesterday after ringing up to enquire about a microwave and was told yes it is in stock but get there 30 minutes later and told nope can't find it so a waste of time and would not sell me the one on the floor as was in stock so very unhappy and could not put my name down to order one in as it was the lady's last day so she said no she wont be able to follow it up... and was told the computer said had 7 in stock but none...this is the second time now i was told a product was in stock but they can't find them in the store.
so went to the warehouse and got one right away for the same price.
I always enjoy shopping at this store. Wide range of affordable clothing, home, and toy lines (and others) - and great prices. Good place to shop for inexpensive gifts or home items, and a life saver for Christmas stocking items too. Well spaced aisles so good for anyone in wheelchairs or for busy parents pushing trolleys.
Great products but terrible customer service from the security at the door. He wouldn't let an elderly woman and a pregnant lady take 2 plastic trolleys filled with 13 heavy boxes of glassware and wooden appliances to their car right infront of the building even when they said they'd return them. Didn't offer to help either. Just chatted on his phone while we struggled to carry our purchases in broken plastic bags. Great shopping experience ending terribly. Thanks Kmart.
Waitakere Plaza, Newington Rd Henderson Auckland