I have only had a few experiences at the Bank street KFC, and I am displeased to say that they weren't pleasant. There was next to no chicken in my order, as most of the "meat" that was on the bone, was just greasy batter. The meals are alsi quite expensive. The atmosphere however was fine.
So slow! And very inconsistent on the quality of their food. There is a 50% chance that the chips you get will be cold, soggy and unseasoned. There is also a high chance that when ordering a burger, your lettuce will mostly be scattered outside of the burger, which can be really frustrating.
The hot wings and burgers are always nice. I enjoy treating myself to KFC occasionally. I Usually don't have to wait in line that long. Tables need cleaning more frequently. I've seen other customers pushing rubbish aside so that they could eat. I think that's a little disappointing. If I hadn't seen that it would have been a solid 4 stars. The rubbish bins are always full to the top at this KFC and should be emptied more frequently so that people don't leave it on the table. This would help keep tables available for people to sit and eat.
The service was terrible, the two woman bhind the counter kept lauhing and being immature. my chicken was cold and dripping with oil. The toilets were filthy and it was like a 20 minute wait as they had 3 staff members on while it was busy. Wont be going back there.
The service and efficiency of the food coming out was very fast, however when i made comment to the guy serving me about the state of the toilet's he replied "oh yup, thats not my job" So we ended up getting our food and leaving as we needed to use the bathroom but refused as they were unusable.
cnr Bank & Grey Sts Whangarei
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