9/10 something is always wrong with our order - missing items (once even a entire individual meal pack was missing), fries are often yuck (to the point we have recently started to go next door to takeaway place to order fries for family and only get the gravey from KFC), driveway lines are massive at night time - 20-30 min wait time each time, staff generally grumpy unhappy employees, who when you do complain generally don't seem to care.
Normally I'm a big fan of KFC - but my experience at this branch was terrible. Went into the store circa 6pm on Friday 2nd September. Small queue - but then they announced that they had run out of original recipe chicken! Run out? This is the chicken on which the KFC brand is built! Then they ran out of chicken nuggets too. By the time I was nearing the front of the queue, the chicken options were basically spicy wings only. Like others, I walked out and ate elsewhere.
It's unacceptable for a big brand store like this to run out of its main product - they said it would be an hour until the next batch of chicken arrived (which would need to be cooked). Won't be trying this particular branch again. Other KFCs however remain awesome value.
579-585 Don Buck Rd Massey Auckland 0614
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