A bit hit and miss whether its going to be fresh! at times the chicken seems dry and like its been sitting all day, other times its dripping with grease! The fries are the same,sometimes good, sometimes rubbish! Lacks consistency!
The staff dont seem interested in customer service at all and often dont even look at you, last time we came here we ate in store,which was empty yet there were still dirty tables. slack.
Always long waits in dt and today they missed out half my order. Manager was very helpful and replaced my missing items. Store is never clean, you have to ask them to clean a table so you can sit down and eat. Latley they dont put salt on their fries which us annoying! Please put salt on your fries!
Terrible service. Nothing like other KFCs I have been to, badly managed.
Dirty, understaffed and bad customer service. Very long wait for what's meant to be fast food, drive thru was more like a park up. Was waiting for over 20 minutes.
Need more staff desperately!
Cnr Crayne & Chapel Sts Masterton
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