So i have been going to the Kess Manukau for a number of years now, and generally get the same cut and colour done on all my visits and every time i get charged a different price.The owner , she has no customer service skills nor has simple understanding around treating/respecting her own staff. While the clients are present in the store she would just yell across the store in her language.I would truly not recommend anyone going there as there is no fixed price on the service, bad customer service and lack of staff knowledge around hygiene issues. Since under the new management Kess Manukau has gone down and a risk to all customers that visit the store.VERY DISAPPOINTED WITH THE LAST VISIT!!
Manukau Westfield, Shop 230 Auckland