Lots of hyped new technology! Lots of Apple products! Even lots of overpriced music! Why NO CUSTOMER SERVICE EVER? Why is the security guy approaching me for assistance? Why is EVERY employee when finally creating eye contact, rushes away to chat to other employees? Every time. So no one is going to talk to me about all this expensive gadgets? No? I end up, every time, going everywhere else to shop. Every time. No exaggeration. Such a shame.
Oftentimes you can't beat JB Hi-Fi for price. It's a relatively small store, tucked away behind the BNZ foodcourt, but has a surprising range of merchandise—from MacBooks to anime and games, to televisions and phone accessories. It's one of those stores you can spend an hour in, perusing the various sections, which come with staff members' personal recommendations, which is a nice touch.
I have to admit, the security person patrolling the entrance is off-putting, and not the ideal way to welcome someone to the store.
Other than that, it's a fun way to relax and unwind—or pounce on one of their fabulous deals.
This JB Hifi is in a prime location, and I love coming here due to their massive selection of Mac computers. When not shopping for those, they have thousands upon thousands of CDs to browse through, and one could spend hours in this store. They have a separate gaming shop too!
Normally very good service but today we were left disappointed with the lack of customer service. We had pre-oderered a CD and told to come back in a few days to pick it up. We went to pick the CD up today - the woman behind the counter was unhelpful and not interested in what we were there for. I'm hopeful it was just a bad day.
Really love this store, the range of DVDs and CDs is excellent and the staff are very knowledgeable about the products they stock. I purchased a star wars box set after the sales person pointed me in the right direction of which one I needed (I know nothing of star wars!)
BNZ Building, 1 Willis St Wellington 6011
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