An electronics store which makes you wonder why they always have to plaster the whole place with their signs and posters. A good place for other electronic-related items like games and DVDs and whatnot. But the prices for electronics are not as competitive as the other big franchises.
Small store as compared to other one s.
Still I have no qualms about their sales and return and service policy. Bought the USB twin charger and it failed to charge my phone properly and the Manager was quick to ask the staff to process refund or card or anything else as I desire. I was amazed by them looking after so nicely. Most of the other places do offer that but this store made it so easy. Good one. I had my reason to ask for refund though too.
Worst customer service I've ever had in my life! Waited ages to be served and once I found someone to serve me, they gave me the wrong advice on a phone case and didn't know what they were talking about. Also asked the manager who was just as useless and didn't know more than his staff member. Worst retail experience of my life and I would never set foot in this shop again. Appalling!
In a world where CDs are downloaded, not bought in-store, and movie libraries are mostly found on hard drives, not shelves - JB Hi Fi still gives us reason to leave the house. There's just something about that place, a certain je ne sais quoi. Keeps me coming back time and time again. High five to the staff - top notch service.
Excellent service, low prices and always easy staff to deal with. Staff at JB have always been great and I like the fact they dress in street clothes. It just feels more personable. Top marks team, thank you for the great service over the last couple of years
Central Auckland 280 Queen St Auckland Central Auckland 1010
Pay & Display