iFurniture, NZ's Pioneering online/offline hybrid shop, where the Smart Kiwis Buy furniture to Save Big!
We service nationwide providing everything from home furniture to commercial and hospitality furniture. We stock our products in large quantity so we can sell with the lowest prices and dispatch the orders within NZ wide the same or next working day when payment confirmed.
Order & pay online, receive at home! Or come to our retail shop to buy directly! We are open 7 days, 10am to 5 pm.
What makes us different?
Ifurniture provide online and offline furniture buy services. We stock home, hospitality and commercial furniture. We decorate your house or office with latest designed furniture at discounted price. We also provide genuine aftersales service.
Visited ifurniture in Thursday late night, purchased around $5k for my new property and the furniture delivered today. Now everything opened, assembled and sitting on the new sofa. Very happy with the purchase and service. The same thing may costs $9K even more in Harvey Norman and with cheaper deliver charge.
I do not agree with some of the comments bellow. If you are a generous Kiwi like to be dealt easily, naturally, but not be skillfully followed, guided and squeezed, ifurniture is the best place.
HORRIBLE CUSTOMER SERVICES. They do not worry about customer services AT ALL. Its just about selling cheap flat packed furniture. I went to their Onehunga store today with my wife and 3 year old son. My son was playing and making a little noise like every other kid of that age. One of the staff member (an old man) shusssshhhh'''''''ddd my 3 year old in an extremely rude way which really shocked my wife and me and my little one got really scared and started to cry. I mean who does that to the customers????? Thats ridiculous. The staff crossed ways with us after that as well but did not have the manners to apologise. A friend of mine also complained of the same behaviour by the same old guy few months ago.
If you go to their Onehunga showroom ever, check out how rude this old guy is.
I bought a day bed from this retailer online. It was great value for money, the bed looks amazing, description and dimensions are 100% accurate. Communication with the seller was good and shipping fast. I was contacted prior delivery. Even though the bed frame required assembly, all the parts were included and it was easy to follow the instructions included. I would not hesitate to shop again. Thank you.
Used iFurniture twice now. Bought a bed frame and tallboy first time around, set of bedside tables most recently. Both times they've been awesome! Really surprised with the quality for the price. Don't understand all the negative reviews about the customer service, always found them helpful and have dealt with the front line staff, delivery drivers and warehouse guys.
I purchased from them quite a few times in the past 4 years. They are really busy, must be the most busy furniture shop in this country. I think their huge range and really cheap price caused that. I am more luckier than the other guy who got his parcel lost and charged back. I received all my orders. 2 big orders delivered with their own trucks and some small orders paid directly on their website and get couriered. The last purchase in June is also an office chair and a small side table. I was not home, the courier guy left a card asking me to call for redelivery. It fixed the next day. Till now I think they are really good.
Ordered an office chair from their online site. After 3 weeks of back and forth, tracking numbers that were either someone elses or had no scans, I did a chargeback on my credit card. They didn't care. Maybe their physical store is OK, but I would stay well away from their online store. I'm just glad I paid with a credit card so it was easy to reclaim my money.
Would not recommend at all!