Found tgis very hard to find, no one offered any help wheb we were looking at the phamplets and just got thw general feeling the staff were more interested in the customers visiting the sky tower - not any one else.
Bit of a mission to get to if you are in a hurry. The bulk of the information is down the long escalators where you go to for the Sky Tower. Finding the Information Centre has improved recent years as a result of signage.
Atrium, SKY CITY, Cnr Victoria & Federal Streets Auckland City