DO NOT USE THESE GUYS TO REPAIR YOUR CAR. A quick search will reveal many other places with far better ratings than this place. They deserve the poor ratings they have got thus far. Do not book your car in with these guys. They are useless. I used then after asking my insurance company for advise and they constantly lied about when the car would be fixed and when it was it had two dents in the passengers door that they had made. They had failed to complete the repairs and the washer bottle that they had replaced and fitted leaked. They are effectively useless and should be avoided.
Very poor on punctuality and communication, said vehicle would be ready on Wednesday when dropped off Monday, didn't start working on it till Wednesday so was with out a vehicle for more than a week when need it for work and very rude when asked for discount because they mucked around and causing stress because had no vehicle to do things like getting to work and every day things
well dont have time left to write a review but most of the things written in there review are true and still happening with me because of them once i get my car fully done (got a aa clame going on with them) ill never ever go to them ill trust a candy shop owner to fix my car but not hesson& bowery
I agree what the person say in review I got paint done on my front bumper and it had a chemical reaction to my previous paint and they didnt realign my front lights after re assembly resulting wof fail had to run around and pay more to fix it my paint also crack now they trying monkey buisness to fix it
Got my car back, it had numerous issues. First, some of the electrics didn't work due to disconnected wire (simple to fix but took my time). Second, front of the car was assembled out of alignment, issue was partially but not fully resolved (took more of my time). Third colour mismatching door part used and not fitted correctly (more time to sort out). I would not recommend Hesson & Bowry Collision Centre. Attention to detail and service quality need to improve.
8 Wise St Addington Christchurch 8024
Collision Repair Association
NZ Institute of Management