We called in on a Saturday to see what was available in splash-backs, and were given wonderful personal service. We were not only shown samples and the video but taken into the workroom to see exactly what the finished product could look like when completed. Nothing was too much trouble, received a quote on Monday as promised and installation was done and dusted a couple of days before the due date. We love it, it looks awesome!!! First rate customer service and quality products. We have no hesitation in recommending this company.