We went along to this store to look for a couch, a huge thanks to jared who was the best sales person ever. He had such a funny cheerful personality and put together a great deal for us on our new couch. They even do delivery which made everything so much less stressful
Very onto-it sales team, that will go out of their way to ensure you walk away with what you need, a few things you want, and probably a couple of things you might use one day if you ever get around to it. They know their stuff inside and out, aren't shy about suggesting you wait a day or two if they know a sale is coming up that will drop the price of the items you are after, and will give you all the information you need to make an informed decision.
That said, forget any pretence of follow-up service. If it breaks, you're pretty much on your own unless you happen to have shot a video of the item spontaneously self-combusting without any human intervention at all.
Really good layout of the whole store. Staff were helpful and not pushy.
We have purchased huge number of items from this store over the years and usually all preformed as they should. However a little disappointing when a product failed only 3 weeks outside of its warranty period and as I hadn't taken out the extended warrant, they offered to do nothing about it apart from tell me to take it to a small appliance repair shop. It was a power fault and nothing to do with the mechanics of the machine.
Thank you Harvey Norman Te Rapa We love our New Lounge suite you were so helpful wish i could remember the name of the lady that served us top marks to her Thank you so much . This is the second suite we have bought from you once again top marks.
Kind regards Colin & Karen
Hamilton Supa Centre 10-16 The Boulevard Te Rapa Hamilton 3200