Huge department store with loads of variety and options in all aspects across this shop. Sale reps in the furniture deparment and electronics have been a bit to pushy for our liking but otherwise they were very welcoming and offered a good deal of knowledge for their area of placing. Store is set up very appealing like and has a good flow to it. Prices are a little higher than department stores offering the same sort of products however the warrenties etc that are offered are a little more promising in their products. No complaint about parking as there is a lot of it.
They have so much stock and usually good prices. Staff are friendly and knowledgeable and even the managers take time to talk to and help clients. Staff in the furniture department usually try too hard to sell but they are definitely knowledgeable and can help find what you need. Good quality products and no issues with returns.
Great range of furniture and if you ask they will normally give you a deal. It is a bit hit and miss with the staff but if you are unhappy with your service just ask to speak with the manager as we got a great deal on our lounge suite when speaking with the manager.
Went to return an item I purchase as it was a change of mind, staff were so helpful. Happy to do refund, Also while going saw some nice rocking lazy boy couches it was really good and Ravi the sales person was also giving us good deals and 15 months interest free as well.
We went along to this store to look for a couch, a huge thanks to jared who was the best sales person ever. He had such a funny cheerful personality and put together a great deal for us on our new couch. They even do delivery which made everything so much less stressful
Very onto-it sales team, that will go out of their way to ensure you walk away with what you need, a few things you want, and probably a couple of things you might use one day if you ever get around to it. They know their stuff inside and out, aren't shy about suggesting you wait a day or two if they know a sale is coming up that will drop the price of the items you are after, and will give you all the information you need to make an informed decision.
That said, forget any pretence of follow-up service. If it breaks, you're pretty much on your own unless you happen to have shot a video of the item spontaneously self-combusting without any human intervention at all.
Hamilton Supa Centre 10-16 The Boulevard Te Rapa Hamilton 3200
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