Used to love this store. but the whole mall had an emergency and everyone was evacuated. people including myself in the changing area could not hear the alarms due to the loud music and a staff member just stood outside the changing rooms waiting for us to finish instead of telling us what was going on and to hurry up and get out! won't shop here again.
I love their clothing! Store layout isn't too bad. Wouldn't recommend mommas with bulky prams to walk through as it is quite a tight squeeze. Although, didn't have a good experience with their staff. One was very rude and didn't communicate with me well. So I left. Prices are expensive but clothing is trendy.
I have been in this store Glassons Manukau many times. It use to be known as having a gang mentality and was awful to visit. Okay they hired a great manager and that changed. But know you go in there and they have some one in charge like this, I walked in and I asked the sales person where the 3/4 mid wasted jeans were
. She could not tell me in-fact she did not know what was in the store. Please its not good enough for the excuse to come every time there is a customer service problem that she new. Okay she got the manager and she wasn't any better all as she could say is while she was looking at me up and down is and are they for you are they. This is very poor customer service and at this point not even the clothes or merchandising can accommodate for that kind of service. Oh my goshhh
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