he service was fantastic. A beautiful, clean salon. Giving everything you would expect. Coming from someone who was terrified to have someone cut my hair, listened to me, showed me exactly what she was doing, made sure I was happy with it and just did and overall amazing job. I am SO HAPPY to have found a talented hair dresser that listens and does a fantastic job.
I had a bad experience at this salon. My appointment was with Jamie for a cut and colour. There was some discussion about the colour but no colour charts were shown to me - she just disappeared around the back and "made the colours up". There also was no discussion about cost during the telephone booking or the initial consultation when I arrived in the salon. Any salon I have ever visited in my life has shown me colour charts when colouring and quoted me a full total price before commecement of treatment. Not this salon. My hair came out MUCH darker than I wanted and a completely different colour than I had tried to explain to Jamie and then to top it all off she smiled and charged me $258.00 (to my horror - this is not what the website prices would have indicated..!).
I am not a confrontational person so just paid and left and went home and had a big cry over my hair which I now have to have fixed next week by somebody more proffessional costing me more money. And no - I did not go back and complain because frankly I dont want to have any further contact (or hair treatments..!) from this salon. I will just never return, I'll tell anybody who wants to know about my experience to warn people and strongly advise anyone reading this not to go there.
Oh... and if Jamie is reading this and wishes to make things up refunding my payment would restore some of my faith that this is a proffessional salon.
I started going to George Hair and Beauty several years ago on recommendation from a family friend. The salon has a friendly, happy, relaxed atmosphere. Jamie has taken me from a boringly bobbed, over dyed, middle aged brunette with a re-growth problem, to a dark blonde with lighter foils to foil the re-growth and a cut to make it all manageable. I am totally confident with her ability. Recently I have started seeing Gina, the beauty therapist, during my 6 weekly visits, she is lovely and quickly put me at ease while efficiently carrying out treatments.
129 Onehunga Mall Rd Onehunga Auckland